Cancer Support Community

National nonprofit with a free Cancer Support Helpline for personalized navigation by phone or chat, specialized navigators for finances, trials and genetics, the MyLifeLine online community and over 200 local locations.

Cost
Helpline navigation is free (checked October 24, 2026).[1]
Hours
Monday to Thursday 9 am to 7 pm ET; Friday 9 am to 6 pm ET.[1]
Specialized navigators
Finances, clinical trials, genetics, pediatric and young adult, CAR T.[1]
Locations
Over 200, including Gilda's Club centers.[2]
Languages
Spanish navigation; translation in over 200 languages.[1]

Cancer Support Community is a nonprofit that helps people with any cancer, and their loved ones, find support, information and resources so no one faces cancer alone. Its network, which includes Gilda's Club centers, has over 200 locations.

What they offer

  • A free Cancer Support Helpline staffed by community navigators and resource specialists, by phone or live web chat.
  • Specialized navigators by appointment for finances and treatment costs, clinical trials, genetics and genomics, pediatric and young adult cancer, and CAR T cell therapy.
  • Referrals to counseling, support groups, lodging, transportation and financial resources.
  • Treatment decision-making education and an online distress screening tool, CancerSupportSource.
  • Live Spanish navigation and phone translation in over 200 languages.
  • MyLifeLine, an online community, and local centers.

How to start and what it costs

Call the Helpline or use the chat window on its site. Navigation is free (checked October 24, 2026). The Helpline does not give medical advice or individual counseling by phone, but it can offer emotional support during the call and refer you.

How it fits with other groups here

This is a broad first stop for any cancer. For insurance and copay problems, see Patient Advocate Foundation. For trial searching, see my clinical trials guide, and for more support options, my find support guide.

Questions I would ask

  • Is there a local center or online group near me?
  • Can I book the financial navigator about my treatment costs?
  • Can the clinical trials navigator help me prepare to talk about trials with my doctor?
  • What support do you offer my caregiver?

Contacts

Services & community focus

Nonprofit